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Delivery
Orders are usually shipped within 24 hours of order. One of our staff will contact you to confirm the exact day and time.

Delivery is available to all areas except the out laying islands, which can be delivered to the relevant Central piers.

Deivery Charges
HK$180 for orders under HK$2,000
Free delivery for orders over HK$2,000

Delivery of Frozen Items
Whilst we make every effort to ensure that frozen items remain frozen on delivery, by the use of extra ice or dry ice, we cannot guarantee this, and cannot be held responsible for any defrosting which may occur en route.

Privacy Policy
We do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.
If you have an problems regarding privacy, please contact us here.

Cancellation and Refund Policy
For non-perishable items (from our grocery and non-food items) there is a 7 working-day cancellation period from the day following receipt of produce.

Should you change your mind regarding these items, goods must be returned to Rise Plus Group, unopened and undamaged. The cost of return can be arranged through Rise Plus Group, and would be charged at cost. A refund would be made within 30 days.

This cancellation period does not apply to our perishable goods; i.e. meat, fresh fruit and vegetables.